Privacy Policy

Introduction

Mike's Handyman Services ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Request a quote or estimate
• Contact us via email, phone, or text
• Fill out a contact form on our website
• Schedule a service appointment

This information may include:

• Name
• Email address
• Phone number
• Physical address (service location)
• Project details and preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on pages
• Referring website

How We Use Your Information

We use your personal information to:

• Provide handyman services to you
• Respond to your inquiries and provide customer service
• Send you service updates, quotes, and estimates
• Improve our website and services
• Send promotional materials (with your consent)
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors who assist us with business operations (e.g., payment processing, website hosting)
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, sale, or acquisition of all or part of our business
• Partner Contractors (only if you opt in): When Mike is unavailable and you have checked the optional "partner referral" box on our form, we may share the details you submit (name, phone, email, and project description) with a trusted independent contractor Mike works with, so they can reach out and offer to help. These contractors are separate businesses; whether you hire them is entirely your choice, and they may call or text you about your project. We never share your information this way unless you opt in, and you can opt out at any time by emailing us at the address below. We do not sell your personal information.

Your Rights (California Residents - CCPA)

If you are a California resident, you have the following rights:

• Right to Know: Request disclosure of personal information collected about you
• Right to Delete: Request deletion of your personal information
• Right to Opt-Out: Opt-out of the sale of personal information (we do not sell personal information)
• Non-Discrimination: We will not discriminate against you for exercising your privacy rights

To exercise these rights, please contact us at mikefedorow@gmail.com or call (980) 414-3757.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

• Email: mikefedorow@gmail.com
• Phone: (980) 414-3757
• Address: Charlotte, NC 28277